‘Attract, welcome and delight’

You probably spend a great deal of time and money marketing your product. But how easy is it for coach tour planners and coach operators to work with you? Are you coach friendly and group friendly: on your website; in print; during the booking process; on arrival; and during a visit?

Are you ‘delighting’ your visitors and customers when they arrive?

I will guide you through the process enabling you to say yes at every stage, enthusing and inspiring you, and helping you to maximise the opportunities to attract, welcome and delight group visitors.

This isn’t necessarily about spending more money, it’s about spending your existing budget more wisely. I look forward to working with you.