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News and features

CPT scores in French minimum wages dispute

UK-based coach operators travelling in France stand to benefit from a major concession to new French rules on minimum wages and conditions thanks to the role played by the Confederation of Passenger Transport UK’s director of policy development, Steven Salmon.

At a high level meeting in Brussels on 9 June, the French Government conceded that “closed door” tours from the UK (and other countries) with non-French customers should be considered as transit operations, and should therefore be exempt from the requirement to match French wages and conditions. This applies whether the tour simply goes from England to France and back, or visits France as part of a longer itinerary including over-night stays.

Steven Salmon says: “The rules originally proposed by the French Government would have placed considerable financial and administrative burdens on CPT coach operator members running tours and short trips to France. The French government representatives accepted that there is no French customer for this work so there is no basis under the Posting of Workers Directive for controls on the pay and conditions of workers carrying it out.

“This issue has been a major cloud hanging over our coach operator members for the last couple of months. This concession will be a huge relief and will enable them to maintain their competitiveness and keep tour prices down for passengers.”

CPT’s chief executive Simon Posner paid tribute to the role Steven Salmon played in securing this major win.
“The key role Steven has played cannot be over emphasised and I know will be warmly welcomed by CPT’s coaching members,” he says. “This success comes close on the heels of France backing down from its unwelcome new interpretation of the EU rules on breaks when two drivers are working together, which was secured by CPT, IRU and other trade bodies working collaboratively to score a major goal for UK coach operators. Once again, the prominent role of CPT in the industry’s relations with the European institutions has paid off, ensuring that our members are able to operate successfully on the Continent.”

i360 to open in July

The British Airways i360 in Brighton is understood to be on track to open in time for the school summer holidays in July.

The passenger ‘pod’ is now in place and testing it up and down the tower will begin in the next few weeks.

The British Airways i360, which has attracted considerable interest from coach tour operators and group travel organisers, was due to start testing in March. However, it is understood that the delay has been caused by what the attraction says has been a re-ordering of the schedule of activity on the site.

Talking to The Argus newspaper, Eleanor Harris, the i360’s chief executive, says: “British Airways i360 is on track to open this summer, in time for the school summer holidays. Tickets will go on sale next month when we announce our exact opening date. Over the next month we will also see the pod start to move and the lights will be switched on, which we are very excited about.”

More information at www.britishairwaysi360.com

British Airways i360
A webcam showing live pictures of the base of the tower can be seen at http://britishairwaysi360.com/latest-news/webcam/

More coach parking at Stonehenge

English Heritage is to increase the number of coach parking spaces at Stonehenge.

The move follows concerns over a lack of space at peak times and congestion caused by coaches having to double park. The plans, which have yet to be approved, will see the number of permanent coach parking spaces increase to 53. The plans also include the provision of a new toilet at the coach welcome centre, and parking for 26 motorhomes.

English Heritage says 60% of the 1.3 million people who visit the site each year now arrive by coach, a figure far higher than originally planned.

The increase in demand has also brought the end of the fleet of land trains as they were unable to cope. A shuttle bus now provides the visitor transport between the visitor centre and the Stones. A new turning facility is to be built at the visitor centre.

Commenting on the development, Stonehenge general manager Kate Davies says: “Our own experience since we opened our new facilities at Stonehenge in December 2013, together with feedback from industry colleagues and visitors and extensive research have all shown that these key improvements could make a massive difference in the future, whilst maintaining the integrity of the World Heritage Site. This is about English Heritage being able to provide the best possible welcome for coaches visiting Stonehenge.”

Stonehenge
Stonehenge has announced plans to increase the number of coach parking spaces

Group Travel Awards shortlist announced

The nominees for this year’s Group Travel Awards have been announced.

The event, which takes place on Friday 3 June at the Park Plaza Riverbank, London, and is celebrating its 20th anniversary, is organised by Landor Travel Publications and GTO magazine.

The 25 awards categories all focus on recognising excellence for groups and include best destination, event, canal or riverboat operator, group dining experience, hotel, and European attraction and destination.

16 coach operators will battle it out to win the award for ‘Best Coach Operator for Groups’ (small and large fleet) while there are nine nominees for Best Group Tour Operator.

For the full list of nominees and details of how to book tickets, go to www.grouptravelawards.com

The Group Travel Awards 2016

CPT starts London coach parking trial

The Confederation of Passenger Transport UK (CPT) has teamed up with bus operator Go-Ahead to provide an extra 1,000 coach parking spaces in central London this spring.

Starting on Monday 16 May, 30 coach parking spaces will be available to CPT members each day at Go-Ahead’s Camberwell (20) and Stockwell (10) bus depots for a six-week trial period (ends Friday 24 June).

The coach parking facilities will be open from 9am to 5pm, Monday to Friday and charged at £35 per day (plus an administration charge of £1.50 plus VAT).

Speaking about the trial, CPT’s chief executive, Simon Posner says: “I’m delighted that we’ve reached an agreement with Go-Ahead to provide CPT members with an extra 30 coach parking spaces each day in London at a time when other facilities are either being removed or having restrictions placed on them.

“Coach parking and the picking-up and setting-down of passengers has long been a contentious issue for operators visiting the Capital, and I hope this announcement goes some way to addressing their concerns while also ensuring that coaches can continue to operate in this great city.

“I am confident that a successful six-week trial will be the catalyst for further initiatives and we will certainly be looking to make the arrangement with Go-Ahead at Camberwell and Stockwell a permanent one.

“I hope that CPT members will take advantage of the coach parking spaces on offer and I look forward to receiving their feedback on both the facility provided and the payment and booking system.”

Bookings can be made by calling a dedicated credit card hotline on 020 7257 2507 (open from 10am to 4pm on Monday to Friday), or by emailing parkmycoach@cpt-uk.org. All bookings and payments must be made in advance.

Seine-et-Marne targets UK tour planners

The French region of Seine-et-Marne to the east of Paris is launching a new campaign to attract more groups from the UK.

The campaign is being run under the ‘Paris What Else’ branding, highlighting the close proximity of the area to the French capital, and encouraging tour planners to look at the region’s attractions when refreshing a Paris-based itinerary.

The Seine-et-Marne tourist office is also relaunching its central information and booking service to make it easier for coach tour operators and group travel organisers to understand what the region has to offer groups.

Commenting on the launch of the campaign, Florence Bruaux, head of tourism at Seine-et-Marne Tourisme, says: “Our region is already well known in the UK because it is home to Disneyland Paris. But there is much more to discover, including the Châteaux of Fontainebleau, Vaux le Vicomte and Champs-sur-Marne, the medieval walled town of Provins and the Museum of the Great War in Meaux.

“Under our marketing brand of ‘Paris What Else’ we want to highlight the possibilities for groups to combine a visit to Paris with visits to our wonderful attractions. The region also has a number of quality, group-friendly hotels that give tour planners the option to stay in one of our charming towns, and then travel into Paris.

“Our central information and booking service means that coach tour operators and group travel organisers can contact us for information about places to visit, and where to stay. We will then make all the arrangements. We want to encourage more UK groups to visit us, so we’re making it as easy as possible for this to happen.”

As part of the campaign, the tourist office is holding a trade workshop in central London on 14 and 15 June. For more information on the workshop email stuart@stuartrendertourism.co.uk.

To contact the central information and booking service email Marjorie Sebille at sebille@tourisme77.fr or go to www.visit.pariswhatelse.fr

www.Paris-whatelse.com is a brand of Tourism 77, the official tourism booking agency for the Eastern Paris region. With its head office in the historic city of Fontainebleau it has specialised in creating packages for groups for the past 25 years and packages for individuals since 2003. The new website provides unique tour packages dedicated to Paris and the Champagne-Ardenne region for groups, couples, families, corporate groups and individuals.

Florence Bruaux, head of tourism at Seine-et-Marne Tourism. The tourist organisation has launched a new campaign to encourage UK groups to visit the region
Florence Bruaux, head of tourism at Seine-et-Marne Tourism. The tourist organisation has launched a new campaign to encourage UK groups to visit the region

 

 

 

 

Gretna Green awarded Coach Friendly Attraction status

Gretna Green Famous Blacksmiths Shop has been awarded the Confederation of Passenger Transport UK’s new Coach Friendly Attraction status.

This is the fourth attraction, and the first in Scotland, to receive the status since the scheme was launched at the British Tourism & Travel Show in March. The status was presented to the attraction at VisitScotland expo last week.

Alf Scrimgour, CPT’s Operations & Tourism Executive says: “CPT is delighted to welcome Gretna Green Famous Blacksmiths Shop to this new scheme. The status recognises the commitment the attraction has made to making sure that coach parties receive a very warm welcome when visiting. The attraction is obviously extremely well known nationally and internationally and it has never wavered in its commitment to make sure that their offer is second to none. CPT congratulates it on being the first attraction in Scotland to be awarded the new status.”

Commenting on the status, Lynda Denton from the attraction says: “We are delighted to have received this award from the CPT. As an independent family business we very much value nurturing relationships within the tourism industry and a big part of that is not only building close bonds with those who plan tour itineraries but ensuring that we have products and services that their clients find enriching. At the end of the day that is who we all serve.

“We have created experiences for visitors to Gretna Green Famous Blacksmiths Shop so that even those that are not here to marry take away special memories of good times spent at our historic and very romantic attraction.”

Previous recipients of the status are Woburn Abbey and Gardens, West Midland Safari and Leisure Park, and Sabrina Boat in Shrewsbury.

Malcolm Roughhead and Lynda Denton. Photo (c) Chris Watt Tel: 07887 554 193 info@chriswatt.com www.chriswatt.com
Lynda Denton of Gretna Green Famous Blacksmiths Shop is seen with Malcolm Roughhead OBE, chief executive of VisitScotland. Photo (c) Chris Watt/Cumbria Crack
Tel: 07887 554 193
info@chriswatt.com
www.chriswatt.com

Emmerdale studio tours to start this summer

The studio complex in Leeds where ITV soap Emmerdale is filmed is to open for tours later this summer.

The Burley Road complex, situated just over a mile west of the city centre, will be home to the ‘Emmerdale Studio Experience’, giving groups the opportunity to see behind the scenes.

The new attraction is being delivered by Continuum Attractions in partnership with ITV. Continuum Attractions is the company responsible for the successful ‘Coronation Street The Tour’ in Manchester, and the introduction in 2015 of group visits to Emmerdale’s exterior filming sets on the Harewood Estate between Leeds and Harrogate.

Continuum Attractions says: “Continuum Attractions is pleased to confirm the intent to deliver the ‘Emmerdale Studio Experience’, in partnership with ITV. Subject to planning, the Burley Road Studios in central Leeds will open to the public in the late summer of 2016 to showcase a ‘behind the scenes’ tour of one of ITV’s best loved soaps. Following the resounding success of ‘Coronation Street The Tour’, Continuum Attractions is delighted to continue its working relationship with ITV.”

Details of how to buy tickets will be released in May.

Continuum Attractions operates an award-winning portfolio of visitor experiences across the UK including Emirates Spinnaker Tower in Portsmouth, The Real Mary King’s Close in Edinburgh, York’s Chocolate Story, Oxford Castle Unlocked and The Canterbury Tales. The company is also working with The Royal Mint in South Wales to deliver ‘The Royal Mint Experience’, a new factory experience and interactive exhibition that’s due to open on 18 May.

Emmerdale's interior filming sets are due to open to the public later this year
After the exterior filming sets of ITV soap ‘Emmerdale’ were opened to groups in 2015, the interior filming sets in Leeds are due to open to the public later this year

The Hotel Collection portfolio for sale

The Hotel Collection has placed what is understood to be its 10 remaining hotels on the market for what is reported to be a combined value of £130m.

The hotels include some of the coach tourism industry’s favourites, including The Majestic Hotel in Harrogate, The Redworth Hall Hotel in County Durham, The Imperial Hotel in Torquay and The Imperial Hotel in Blackpool.

Martin Rogers, head of UK hotel transactions at Savills, the property company handling the sale, says: “We are pleased to be bringing this significant collection of hotels to market. The distinctive heritage and character of each property has been maintained while generating a robust collective income. The Hotel Collection portfolio also offers numerous value-add and asset management opportunities to further enhance the long term revenue.”

The Hotel Collection, previously known as Puma Hotels, was acquired by US property investment firm Lone Star Funds in 2014. In 2015, Lone Star, which also owns Jurys Inn, announced the creation of Amaris Hospitality, a company focused on properties operating under various international brands such as Hilton, Doubletree by Hilton and Hilton Garden Inn from Hilton Worldwide, Mercure and MGallery from AccorHotels. At the time it was reported that Lone Star was likely to dispose of the individual properties that made up the Hotel Collection.

The 10 hotels are: The Majestic, Harrogate; The Old Ship Hotel, Brighton; The Redworth Hall Hotel, County Durham; The Imperial Hotel, Torquay; The Billesley Manor Hotel, Stratford-upon-Avon; The Imperial Hotel, Blackpool; Shrigley Hall Hotel, Golf and Country Club, Macclesfield; The Stirling Highland Hotel; The Aberdeen Altens Hotel; and The Angel Hotel, Cardiff.

Note: Lone Star Funds was in the news again this week when it was announced that it had acquired Shearings Group.

Majestic Hotel, Harrogate
The Majestic Hotel in Harrogate is one of The Hotel Collection’s 10 hotels that has been put up for sale

Shearings changes ownership

Tour operator Shearings is reported to have been acquired from its management team by US property investment firm Lone Star Funds.

The Manchester Evening News and Travel Weekly report that the Wigan-based group has also acquired Equalmatch, the Chesterfield-based specialist firm which owns the Travelstyle and UK Breakaways brands. The move looks set to consolidate Shearings’ position as one of Europe’s largest specialist holiday operators and will complement its fast-growing National Holidays business by expanding its regional presence in the UK.

Lone Star Funds, the company behind the SSE Arena at Wembley, was previously a minority investor in Shearings. Shearings Group was the subject of a management buyout from 3i in 2014.

It is understood that the Equalmatch deal underlines Lone Star’s intention to grow Shearings’ business through selected acquisitions, with a future stock market listing or sale of the enlarged group understood to be likely. Shearings says the acquisition will complement its “fast-growing” National Holidays business by expanding its regional presence in the UK.

The change to the Group’s ownership structure sees former Travelodge chief executive and chairman Grant Hearn, already a non-executive director, take over as chairman, with Denis Wormwell remaining as chief executive. Grant Hearn already chairs another Lone Star-backed business, Amaris Hospitality, which owns a number of Jurys Inn and Accor hotels.

Shearings has also announced a 30% increase in profits to £9.1m for 2015, up from £7m in 2014. The specialist operator of escorted tours and leisure hotels made a pre-tax profit of £5m compared to a loss of £900,000 last year.

In the 12 months to December 2015, the group carried 1.1m passengers, up 2% on the previous year, and increased revenues to £201m, up from £200m – a record in the group’s 100-year history.

Shearings says strong demand for its UK holidays, together with margin improvements and operating cost reductions, contributed to the record performance.

The Group has also continued to invest in its infrastructure with increased spend on hotel refurbishments of £4.6m, that’s up from £3.6m in 2014, and the largest ever UK order of Mercedes Benz Euro 6 coaches with 46 new, high specification vehicles joining the 240-strong fleet this month.

Denis Wormwell says: “This was another landmark year for the Group, with a fourth successive year of improved financial results, continued investment in the business, new ownership and our first business acquisition since 2005. With the backing of a long-term investment partner, our best ever line up of holidays and hotels, a well-invested estate and fleet and the loyalty of our fast-expanding over-50s audience, we’re in the ideal position to continue growing our presence and position as the leading escorted tours operator.”

Shearings is under new ownership and has acquired the Travelstyle and UK Breakaways brands
Shearings is under new ownership and has acquired the Travelstyle and UK Breakaways brands